Billing Management

The Billing page contains an overview of your charges and the payment details on file for your CockroachDB Cloud organization. To view the Billing page, log in and click Billing.

Users with the Billing Coordinator role can manage billing for the organization.

Set up billing for an organization

1. On the Billing page, select the Payment details tab.
2. Click Add a credit card in the Payment method field.
3. In the Edit payment method dialog, enter the credit or debit card details.
4. Click Save card.
5. Click Add a billing email in the Billing contact info section.
6. In the Edit billing email* the email address at which you want to get invoices for the organization.
7. Click Submit.
8. Click Add a billing address in the Billing contact info section.
9. Enter the address associated with your payment method. This address appears on your monthly invoice and should be the legal address of your home or business.
10. Click Submit.

Change the billing email address

1. On the Billing page, select the Payment details tab.
2. Click the pencil icon for the Email field under Billing contact info.
3. Enter the new email address at which you want get invoices for the organization.
4. Click Submit.

Change the payment method

1. On the Billing page, select the Payment details tab.
2. Click the pencil icon for the Payment method field.
3. In the Edit payment method dialog, enter the credit or debit card details.
4. Click Save card.
5. In the Billing contact info section, click the pencil icon for the Billing address field.
6. Enter the address associated with your new payment method. This address appears on your monthly invoice and should be the legal address of your home or business.
7. Click Submit.

Delete your credit card information

We keep a card on file after the associated organization is deleted so we can process pending charges. You can contact Support to remove your card once your charges are settled.

Check trial code details

If you used a CockroachDB Dedicated trial code while creating a cluster, you can check the trial expiration details on the Overview tab of the Billing page.

View Credits balance

If your organization has an annual contract with CockroachDB Cloud, the Overview tab of the Billing page will display the amount of available CockroachDB Cloud Credits you have remaining and the average number of Credits your organization consumes per day. At the end of each billing period, invoice payments will be deducted from your organization's Credits.

Under the Credits section, you can see more information about each of your organization's contracts. Contracts are listed in the order in which they will be used.

Under the Spend over time section, you can see a table of each of your organization's clusters and the costs they have accrued.

View invoices

You can view all of your organization's past invoices on the Invoices tab of the Billing page. Click any invoice to view the details of your charges for a billing period.

If you're using folders to organize your clusters, billing is grouped by folder. Click any folder to view invoices for individual clusters in the folder or its descendants. Within a folder, click any subfolder to view its details.